FAQ
Q1: How do I know this used machine is in good condition?
A:
Every machine is carefully selected, inspected, and tested before sale. We only export equipment that passes our internal quality check on engine performance, hydraulic system, and structural condition. All photos and videos of used machines displayed on our website are real. So you can see the exact condition before making a decision.
Q2: Do you help with shipping and customs clearance?
A:
Yes. We provide full export support from start to finish. Our team helps you reduce risk and simplify the entire buying process.
Q3: Why should I buy used construction machinery from you?
A:
We are a subsidiary of XCMG (Xuzhou Construction Machinery Group), not a trading company or middleman. All Used Equipment is handled through a factory-direct process, including inspection, refurbishment, testing, and export procedures carried out under strict quality control standards.
This means you get:
1.Direct factory supply (no middlemen markup)
2.Authentic XCMG Equipment with traceable origin
3.Standardized inspection and testing process
4.Fully compliant export documentation
5.More stable quality and after-sales support system
We focus on providing reliable, transparent, and factory-supported used machinery solutions to global customers.
Q4: Can I inspect or verify the machine before buying?
A:
Yes. We fully support machine verification before purchase. If you cannot visit in person, we can provide live video inspection or third-party inspection services to ensure transparency.
Q5: How do I place an order?
A:
1.Send inquiry with model you want
2. We confirm availability and send details
3. You review videos and photos
4. Confirm order and pay deposit
5. We arrange shipment
Fast response via WhatsApp is available for quicker communication.